Privacy Policy

1. Introduction

AYRO AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ayroai.com and use our services.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, phone number)
• Company information (company name, size, industry)
• Project details and business requirements
• Communication preferences and consent flags

2.2 Automatically Collected Information

• IP address and geolocation data
• Browser type and version
• Pages visited and time spent on our site
• Referral source and campaign attribution (UTM parameters)
• Device information and operating system

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

• To respond to your inquiries and provide requested information
• To schedule and manage consultation appointments
• To develop project proposals and cost estimates
• To communicate about our services and send relevant updates (with consent)
• To analyze website usage and improve our services
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Consent: You have given explicit consent for specific purposes
• Contract: Processing is necessary to fulfill our contract with you
• Legal Obligation: We must comply with legal requirements
• Legitimate Interests: Processing serves our legitimate business interests while not overriding your rights

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our website and services (e.g., Supabase for database hosting, Cal.com for scheduling, Resend for email delivery)
• Legal Requirements: When required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Lead information is typically retained for 2 years from last contact. You may request deletion at any time.

7. Your Data Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at contact@ayro.ai

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact us at: